Airport Assistance

How We Deliver Our Airport Assistance Services

Our airport assistance is built to serve a wide variety of traveler profiles—from first-time fliers to frequent flyers, VIPs, elderly travelers, and even diplomatic personnel. Here’s how we work to make your experience flawless

1. Pre-Arrival Coordination

Before your travel date, our team confirms:
- Your flight details (departure/arrival)
- Terminal and gate information
- Check-in time and baggage allowance
- Any special needs (e.g. disability support, language assistance, or expedited boarding)
We then schedule your personalized airport assistant and communicate exact meeting points.

2. Meet & Greet Services

Upon arrival at the airport (departure or arrival), a dedicated airport assistant will:
- Welcome you with a placard (if needed)
- Accompany you through the entire process
- Speak your language and help with documentation
- Ensure that you are comfortable and informed at every stage
For VIP or group travel, we provide multiple assistants and signage at designated airport locations.

3. Check-In and Baggage Assistance

Avoid queues and confusion at the counter. We:
- Handle your baggage from car to check-in (or vice versa)
- Assist in tagging and checking in luggage
- Manage extra baggage requests or issues
- Confirm seating preferences and upgrades (if applicable)
You remain hands-free while we manage the formalities.

4. Fast-Track Through Immigration & Security

Skip long lines and navigate terminals with speed. We:
- Provide priority access through immigration
- Coordinate with airport security to expedite checks
- Help complete immigration forms and declarations
- Accompany you to the departure gate or pickup area
- This is especially useful for tight connections or late arrivals.

5. Lounge Access and Comfort Arrangements

For travelers looking for added comfort, we:
- Arrange access to airport lounges (where available)
- Provide beverages, snacks, Wi-Fi, and workspaces
- Offer escort services from the lounge to boarding gate
We also provide quiet waiting areas for elderly or business travelers.

Who Can Use Our Airport Assistance Services?

Our airport support is available for:
- First-time travelers or solo flyers
- Elderly passengers and persons with reduced mobility
- Business executives and VIPs
- Families traveling with young children
- International students or group delegations
- Diplomats and official government delegations
We also offer group packages for schools, religious missions, and organizations.

Smooth, Stress-Free, and Seamless Travel

Air travel can be one of the most stressful parts of any journey—especially in unfamiliar airports or under time constraints. From long queues and last-minute gate changes to luggage concerns and language barriers, travelers are faced with countless challenges before even reaching their destination.

At FABureau International SARL, our Airport Assistance Services are designed to eliminate these stress points and offer our clients an elevated, seamless airport experience. Whether you're traveling alone, with family, on business, or managing a large group, our tailored assistance ensures that your airport journey is as efficient and pleasant as possible.

Airports Where We Operate

Our Airport Assistance service is available at:
Within Cameroon:
- Douala International Airport (DLA)
- Yaoundé Nsimalen International Airport (NSI)
- Garoua International Airport
- Bafoussam Airport (on-demand)

Add-On Services Available

For travelers who need more than just airport help, we also offer:
- Car Rental or Chauffeur Pickup
- Hotel Booking and Local Accommodation
- Visa Support or Immigration Clearance
- Currency Exchange on Arrival
- Business Escort or Protocol Assistance
Emergency Medical Response Coordination

Book Your Airport Assistant Now

Fill out the form below or contact our travel team for real-time support, customized service quotes, and peace of mind for your next journey